Shipping policy

Effective date: November 12, 2026

  • Processing: orders are processed within 2 business days and ship from our warehouse in California.
  • Carriers: most orders ship via UPS. Orders to Hawaii and Alaska ship via USPS.
  • Free freight: orders over $1,000 ship free to all 50 US states and Washington, DC.
  • Orders of $1,000 or less: shipping is calculated at checkout.
  • Delivery times: most orders arrive within 3–7 business days after shipping, depending on location and carrier.
  • Tracking: you'll receive a tracking number by email when your order ships.
  • US only: we ship only to addresses in the United States. We do not ship internationally.
  • Inspect on arrival: please check cartons when they arrive and note any visible damage with the carrier. See our Refund Policy for how to report problems.

Questions: wholesale@jeannienmini.com